reported an hour my bill just skyrocketed.It's in writing, so someone should be able to honor it! Hey it's really not a good business strategy for your phone support and retail locations to both tell me I need to talk to the other because neither is willing to honor what chat support told me yesterday.
Zero agent help and we were told we'd have to wait until WEDNESDAY for help. We literally got and our internet hasn't even been working for a full 24 hours. So has the worst internet and customer service on earth huh? Any suggestions that are not Xfinity Twitter world? Once again.ĭon’t get any services through bc they will tell you one price and then a year later lie and say that wasn’t the price and when I call to get it figured out they tell me “that’s your problem” absolutely unprofessional and they’re stealing money 🫠
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